Submitting without your school's secure portal code
Many applicants pay NNAS first, then discover that their school does not know where to send the transcript or needs a secure portal setup before it can transmit records. The portal may show your file as open, but the real clock does not start until the right document arrives in the right channel. Fix: Before you pay, ask the registrar exactly how they send documents to NNAS or the assessment provider: secure portal, registrar email, sealed courier, or third-party credential service. Get the contact name and expected turnaround in writing.