Privacy Policy

1. Information We Collect

• Account information such as name, email, password authentication state, timezone, and consent records.
• Learning information such as course progress, lesson activity, practice responses, flashcard activity, saved notes, and resource interactions.
• Billing metadata from Stripe, such as plan, invoice, subscription, and payment status. PrepBoard does not store full card numbers.
• Support messages, contact form submissions, and technical logs needed to operate and protect the platform.
• Analytics events used to understand product quality, reliability, and student learning flow.

2. How We Use Information

• Create and secure your account.
• Provide the student zone, course access, assessments, flashcards, resources, and progress tracking.
• Process subscriptions, invoices, support requests, and account notices.
• Detect abuse, debug errors, measure reliability, and improve the self-study experience.
• Comply with legal, tax, accounting, security, and consumer-protection obligations.

3. Service Providers

PrepBoard uses carefully scoped service providers for hosting, authentication, database, payments, email, video/media where applicable, analytics, and operational monitoring. Providers may process information only for the purposes needed to operate PrepBoard.

4. Retention and Control

PrepBoard keeps information only as long as needed for the platform, account history, legal obligations, fraud prevention, dispute resolution, and legitimate business records. You may request access, correction, or deletion by contacting privacy@prepboard.ca.

5. Security

PrepBoard uses access controls, environment separation, role boundaries, encrypted transport, private service credentials, audit-oriented development practices, and vendor controls to protect account and learning data.